At DX you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.
To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
- Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Ensuring all returned items are returned as per SOP.
- Completion of Ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of the any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD & address data entry.