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Level 4 Network Engineer Apprentice

Employer
Softegg
Location
K23, Regent Arcade, Regent Street, Cheltenham, GL50 1JZ
Salary
£20,000.00 annually
Closing date
10 Aug 2021

View more

Specialism
Engineering
Sector
Telecommunications
Role Type
Apprenticeship, Higher
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As an apprentice you will be working in an IT role and carrying out the following duties:
  • Resolve problems associated with operating systems, networks, software, hardware, printers etc.
  • Service desk support -diagnosis of IT issues and supporting users remotely using remote connection tools
  • Installation of new software and hardware
  • Maintain and fix other computing equipment
  • Assist in system upgrades and system maintenance
  • Liaise with third party suppliers such as Internet Service Providers and vendors
  • Support with technology asset management
  • Supporting staff to implement new technologies in the workplace
  • Working with a range of technology hardware - Android, Windows, and Mac
  • Supporting softwareimplementation
  • Supporting the use of database systems
  • Use of a ticketing system for task allocation/monitoring


Requirements and prospects

Desired skills

  • Good communication skills
  • Relevant experience in an IT and/or networking related role
  • Experience in a technical support environment

Technical knowledge of:
  • WAN and LAN networking technologies
  • Fault finding and technical troubleshooting
  • Networking infrastructure- switching, routing and firewall


Personal qualities

  • Reliable
  • Punctual


Desired qualifications

GCSEs at grades C/4 or above(or equivalent) in maths and English.

Must have IT specific qualification at either A-level or Level 3 Apprenticeship, or other relevant qualifications (or equivalent).

Future prospects

This is a great opportunity for you to develop skills that will enhance your career in IT. With a Primary Goal apprenticeship, you will gain the knowledge to be able to move into a technical or curriculum-focused role. The opportunities are immense!

Things to consider

Full and valid UK driving licence (due to the nature of the role) and a roadworthy car with valid insurance allowing you to travel on business work.
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