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Customer Service Apprentice

Lifetime Training
£135.50 - 135.50 per week
Closing date
19 Aug 2021

View more

Sales / Customer Service
Role Type
Apprenticeship, Intermediate
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Job Details

Mike Cees Opticians offers eye health services including eye tests, dry eye treatments and more for adults and children. Due to continued growth in the business, they are now looking for a Customer Service Apprentice to join their team!

The main duties for this role will include:

- Booking service user appointments over the phone or via the website

- Meeting and greeting patients as they attend their eye examination appointments

- Dealing with all general enquiries

- General practice administrative tasks

- Undertaking minor spectacle repairs (training to be provided)

You will be studying towards a 12-15 month qualification that will be the Customer Service Practitioner Level 2 Apprenticeship

- English and Maths Functional Skills

- Ongoing training and development


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
United Kingdom
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