What will the apprentice be doing?
Dealing with Business Rates customers, by phone, correspondence and sometimes in person to establish their needs and take appropriate steps to meet those needs.
Work as part of a team administering, billing, collection, recovery and the application of discounts and reliefs for non-domestic properties.
Work as part of a team administering, recovery and carrying out corporate fraud duties, procedures and processes.
What training will the apprentice take and what qualification will the apprentice get at the end?
You will achieve a level 4 qualification in Revnues and Wlefare Beneifts. The training will be delivered by the Institute of Revenues, Rating and Valuation (IRRV)
What is the expected career progression after this apprenticeship?
For the right canidate there is potential for permancent employment
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Customer care skills, Administrative skills, Number skills, Team working
GCSE or equivalent English (Grade C / 4) Essential
GCSE or equivalent Maths (Grade C / 4) Essential