Restaurant Team Member Apprenticeship

Employer
Lifetime Training
Location
Tower of London
Salary
£250.80 - 250.80 per week
Closing date
27 Sep 2021

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Specialism
Catering
Sector
Hospitality & Travel
Role Type
Apprenticeship

Job Details

As a Restaurant Team Member Apprentice you will deliver world class service in the restaurant and bar through expert product knowledge and a passion to delight every guest. You are the friendly face of the restaurant and the way that you serve our guests ensures that they leave with a great memory.

Core Duties:

- Greet and seat all guests with a genuine warm welcome and deliver world class service throughout their visit.

- Recommend dishes and assist guests in their choices through expert product knowledge.

- Supporting sales targets by upselling wherever possible

- Set up the restaurant and bar (where relevant) to brand standard ready for service.

- Deliver all elements of restaurant service to brand standard.

- Understand and follow correct health, safety and hygiene standards.

- Take bookings and orders using relevant systems.

- Ensure a speedy payment and a genuine thank you at the end of every guests visit.

- Carry out required cleaning tasks and closedown procedures at the end of your shift to company standard.

- Engage with every type of guest, offering help and going the extra mile.

- When dealing with guest complaints you will remain calm and rational and do everything you can to come to a resolution, ensuring the guest leaves happy.

We have an award-winning apprenticeship programme so you will be working towards your Hospitality Team Member level 2 Standard Qualification over the course of 15 months, alongside your day to day role.

If all of this sounds like you.... Apply today to start your Whitbread journey!

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
Website:
Telephone
0333 014 3669
Location
United Kingdom

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