An exciting opportunity has arisen for an aspiring IT Technician Apprentice to join Solent Laptops! If you are looking to progress in the IT industry and hardware repair, then this is the right job for you. The successful applicant will undertake a L3 Information Communication Technician: Technical Support apprenticeship and you will have a great progression opportunity.
You will be responsible for working with and aiding our current IT Technicians in their everyday work, building knowledge of our business and the way we do things, leading towards taking on regular day to day workloads and contributing to our daily task quota.
Organising Stock / Goods In
Troubleshooting, Software Installation and repair of mainly laptops, sometimes desktops and tablets
Ensuring the correct memory configuration & Hard Drive is installed
Running a full PC Check using a PC Installing & Testing Software
Quality check of all goods before dispatch
Unpackaging & Repackaging of items for dispatch
Remote IT Support to company's clients
You should be technology-minded and have interest in the IT
Good communication and organisation skills
Good problem solving and analytical skills
Enthusiastic and willingness to learn
You will be a team player who is able to work using own initiative
* Any previous IT knowledge / experience will be highly beneficial
Our client is a major re-seller of well-known branded Laptop computer products in the consumer electronics industry. Our Head office is based in Farlington Portsmouth, where we refurbish, prepare and dispatch over 200 items daily