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Assistant Patient Pathway Administrator

Employer
NHS Professionals - No
Location
Oxford
Salary
Competitive salary
Closing date
17 Sep 2021
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Job Details

Calling all Administrators!!!

Oxford University Hospitals (OUH) is a world-renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK.They became a Foundation Trust on 1 October 2015 and believe that this will enable them to work more effectively in partnership with their patients and their local community to provide high quality healthcare.

They provide a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training, and research.

Would you like to be part of a Trust that value, recognise and celebrate staff members? Who work as a team to provide a high-level service? If yes, Oxford University Hospitals is the place for you.

We have a full time temporary placement opportunity available for an Assistant Patient Pathway Administrator starting 01/09/2021 for 4-6 months. You will be based at the Churchill Hospital, OX3 7LE

The working pattern is Monday-Friday and is a 37.5 hour week working 8am-4pm

This is a Band 3 role paying £10.81 p/h.

The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.

Responsibilities will cover several areas such as:

  • Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.


  • Use of the Trust digital transcription systems to produce clinical correspondence to inform referrers, patients and other relevant parties of patient pathway progress.


  • Support patients under the Clinicians care by booking relevant diagnostic investigations and expediting, where appropriate, in line with the 6 week diagnostic pathway and 18 week referral to treatment (RTT) pathway.


  • Monitor urgent investigation requests to ensure they are processed appropriately.


  • Work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, escalating and intervening where necessary to expedite appointments and procedures to avoid breaches.


  • Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.


  • Act upon queries from referrers, patients and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology


What we are looking for:
  • EPR knowledge desirable.
  • Strong computer skills.
  • Previous NHS experience desirable.
  • Administration experience.
  • High organisation skills.
  • high levels of customer care
  • Have an excellent telephone manner.
  • Be professional and approachable.


In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: -
  • Competitive Pay Rates - work this week, get paid next week!
  • First choice of placements at over 50 NHS Trusts in England
  • Dedicated consultants
  • Flexible working options
  • Free DBS and free training
  • Build holiday allowance
  • Support when you need it - 24/7 365 days
  • Stakeholder pension scheme


Who are NHS Professionals?

NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.

Working through the NHSP bank means Trusts don't have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.

Register today for various flexible working options and long-term placement opportunities.

We look forward to hearing from you soon.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Please note that you will be contacted via e-mail throughout the recruitment process, so please check your e-mails regularly.

We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Successful applicants will be contacted after the closing date.

To stay safe in your job search we recommend that you visit SAFERjobs ( https://www.safer-jobs.com ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Company

Working for us We are 1.3 million strong We are from all walks of life We Are the NHS

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This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

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