Property Maintenance Apprentice

Employer
Confidential
Location
West Midlands
Salary
Competitive
Closing date
5 Oct 2021

View more

Specialism
Sales / Customer Service
Sector
Retail
Role Type
Graduate, Other work and training
Property Maintenance Apprentice

GreenSquareAccord have an exciting apprenticeship opportunity to join the Midlands and North Maintenance Team, as a Property MaintenanceApprentice, working together with our established team.

About the Role

Reporting to the Maintenance Team Supervisor, the Property Maintenance Apprentice will assist in delivery of all works for planned and cyclical improvements to assets and estates in a Value for Money and efficient manner, providing excellent internal and external customer service in line with business objectives, budgets and growth for the successful delivery of the planned works.

Key Tasks

- To work alongside all colleagues to assist in delivering planned and cyclical improvements to properties in line with Green Square Accord objectives

- To assist with installing kitchens and bathrooms to a high quality finish

- Responding promptly to customer complaints and being proactive in dealing with service failure

- To ensure assisting in appropriate upkeep of Green Square Accord assets, vehicles and equipment

- Demonstrate an understanding and commitment to Customer Care.

- To enjoy working alongside a strong team with the aim of maintaining a positive, welcoming and energised working environment

- Regularly undertake training to develop and refresh knowledge and skills.

- Adhering with the health and safety systems and procedures and relevant health and safety legislation by following approved safe systems of working.

- Ensuring that good standards of housekeeping are maintained within their area of responsibility.

- Seeking advice and guidance from the Engineer/Operative on any matters relating to health, safety or welfare which are outside their scope of authority or expertise.

PERSON SPECIFICATION

- Very good / fluent verbal English and written English

- Good communication skills

- Good time management and organisation skills

- Basic numeracy and literacy skills

- Basic IT skills

- Ability to organise and plan ahead

- Ability to work as part of a team

- Functional Skills in Level 1 Maths and English

- GSCEs Grades C above Maths, English and IT

About us

In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord now provides over 25,000 homes to more than 54,000 people, we deliver over 3 million hours of care to individuals every year and have a geographical reach from Newcastle upon Tyne to Salisbury, Wiltshire. We have a staff team of approx. 4,000 people.

The GreenSquareAccord story is about building better lives. GreenSquareAccord is committed to building more homes and providing more care and support to more people, whilst still delivering the locally-focused services to the people who need them most.

Everything we do comes back to people - whether thats providing a good quality, safe home, helping someone to live an independent life, addressing social injustice and equality and everything else in between.

Our vision for GreenSquareAccord is to be an organisation where people can enjoy happiness, health and prosperity.

If you are interested in this position please APPLY NOW. For more information, contact Emily in the recruitment team on (url removed).

Job Role

Reporting to the Maintenance Team Supervisor, the Property Maintenance Apprentice will assist in delivery of all works for planned and cyclical improvements to assets and estates in a Value for Money and efficient manner, providing excellent internal and external customer service in line with business objectives, budgets and growth for the successful delivery of the planned works.

All Property Maintenance Apprentices have a responsibility to undertake learning & development opportunities for Apprentices, integrated within the work experience provided by our company.

This post will enable Accord to continue and expand on its status providing customers with an excellent customer service.

Key Tasks

-To work alongside all colleagues to assist in delivering planned and cyclical improvements to properties in line with Green Square Accord objectives
-To assist with installing kitchens and bathrooms to a high quality finish
-Carry out duties under the supervision of the planned works operative to ensure all properties meet the required standards, in an agreed time frame to maximise resident satisfaction and contribute to business performance and financial strength;
-Participating in new initiatives
-Responding promptly to customer complaints and being proactive in dealing with service failure
-To ensure assisting in appropriate upkeep of Green Square Accord assets, vehicles and equipment
-Work within, and ensure the implementation of Accord policies and procedures
-Demonstrate an understanding and commitment to Customer Care.
-To enjoy working alongside a strong team with the aim of maintaining a positive, welcoming and energised working environment
-Regularly undertake training to develop and refresh knowledge and skills.
-Carry out additional duties and functions as requested.
-Adhering with the health and safety systems and procedures and relevant health and safety legislation by following approved safe systems of working.
-Ensuring that good standards of housekeeping are maintained within their area of responsibility.
-Seeking advice and guidance from the Engineer/Operative on any matters relating to health, safety or welfare which are outside their scope of authority or expertise.

PERSON SPECIFICATION
Essential Skills/Qualities:
-Very good/ fluent verbal English and written English
-Good communication skills
-Good time management and organisation skills
-Basic numeracy and literacy skills
-Basic IT skills
-Ability to organise and plan ahead
-Ability to work as part of a team
-Functional Skills in Level 1 Maths and English
-GSCEs Grades C above Maths, English and IT
Desirable Skills / Experience:
-Basic health and safety knowledge
-Experience of using mobile working devices (PDAs & mobiles)

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