About the apprenticeship
Ideal candidate will be working alongside a colleague on the reception desk, front of house of house speaking to customers, booking customers in.
. Answering phone calls, making phone calls and keeping customers up to date with their vehicles.
. Will require creating customers invoices/job cards and estimates using our online software.
. General admin, scanning, photocopying, filing. Pricing up parts and jobs for customers.
.Calling customers with MOT reminders and booking them in, maintain customer relationships.
. Taking card and cash payments from customers.
General housekeeping is required, to maintain a safe and clean working environment.
We have two premises occasional assistance may be required at both sites.
Inputting of supplier invoices on to purchase ledger and keeping track on parts/tyre returns and credits.
Use of google calendar and gmail email is essential.
Looking for a friendly, reliable and enthusiastic individual to join our team to work in a family run business.
The ideal candidate will be able to work independently and part of a team in fast paced environment.
Computer literacy is essential. Good telephone manner and excellent communication skill are required.
As you are the face of the company at front of house a smart/casual dress code will be required.
Good level of numeracy will be required as you will be dealing with cash payments, card payments and pricing up jobs when trained.
Full training will be given.
No previous experience within the industry is required, full ongoing training will be provided.
Educated to GCSE level
Welsh Spoken Skills: No Welsh Written Skills: No
Apprentice in customer service
About the employer
Gorseinon Tyre and Service Centre Gorseinon Tyre and Service Centre Ltd, Old Brisco Yard, Gorseinon Road,
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interviews will be on site during office hours or after 5 if required weekdays only.