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Foundation Apprentice - Various Locations Throughout Neath Port Talbot

Welsh Government
NPTCBC Neath Port Talbot County Borough Council, Civic Centre Port Talbot SA13 1PJ
£8,295 per year
Closing date
16 Sep 2021

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Role Type
Apprenticeship, Intermediate
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Job Details

About the apprenticeship


• To receive and assist visitors
• Assist in the answering routine telephone and face to face enquiries
• Liaising with other members of staff and the public
• Assist in the provision of routine clerical support including photocopying, filing, faxing, e-mailing, complete routine forms and telephony duties
• Assist in the maintenance of manual and computerised records/management information systems and process information in accordance with defined procedures and standard
• Where directed, undertake typing, word processing and other IT based tasks
• Assist in the sorting and distribute of mail
• Undertake routine administration in support of the functions of the Social Services Health & Housing Department
• Operate office equipment e.g. photocopier, computer
• Assist in the orderly arrangement and secure storage of supplies and record and issue them
• Assist in undertaking routine financial administration including the receipt and process of payments

Additional information

• Be aware of and comply with corporate policies and procedures including those relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

• Be aware of and support difference and ensure equal opportunities for all.

• Contribute to the overall ethos/work/aims of the Authority.

• To adopt a flexible, authority wide approach to service provision.

• Appreciate and support the role of other professionals.

• Attend and participate in relevant meetings as required.

• Participate in training and other learning activities and performance development as required.



• Be computer literate and able to operate / update computer database systems - ESSENTIAL
• Be an effective Team member - ESSENTIAL
• Be able to work to deadlines - ESSENTIAL
• Experience of working with people of all ages
• Possess a high level of written and communication skills
• Be able to deal with a wide range of people
• Be able to organise own work
• Be able to relate to young people
• Have effective clerical and administrative skills
• Knowledge of financial systems and processes including computer based systems
• Ability to communicate through the medium of Welsh


Minimum requirement 5 GCSEs Grade C or above to include English/Welsh and Maths
OR Equivalent


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

L2 Diploma in Business Administration

About the employer

NPTCBC Neath Port Talbot County Borough Council, Civic Centre

Port Talbot
SA13 1PJ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

To be confirmed


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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