About the apprenticeship
● Meeting and greeting of patients, answering the telephone and dealing with queries or passing onto the relevant person, Booking appointments;
● Sorting post and preparing letters and parcels for franking or posting;
● Dealing with repairs and adjustments to spectacles, frame styling, lens advice and Undertaking contact-lens teaching with patients;
● Ordering of contact lenses and dealing with associated paperwork and direct debits, ordering supplies.
● Paperwork associated with NHS payments for tests, dispensing and repairs, all other aspects of paperwork etc., in order to deal with day-to-day work of the practice;
● Assisting with the dispensing and ordering of spectacles, the collection of jobs by patients and clinical assessments:
e.g. taking high-end retinal, and other ocular scans, reporting to the Opticians.
You will learn these skills on the job with the help from friendly, experienced colleagues and whilst attending college under the retail apprenticeship.
We will provide at least one additional, external, specific, optical assistant training course, and are planning a retail apprenticeship, which will involve some formal study on your part.
We will provide a works uniform, which you will be expected to reasonably maintain, and keep clean and presentable.
You will be enrolled to the companies' healthcare plan upon the start of your employment.
Being a "people person" with an interest in learning new skills, and the ability to cope in a busy environment are essential.
It is most important to have good communication skills and able to work on your own initiative.
Flexibility is a must around holiday times
GCSE Maths and English Grade A-C
Welsh Spoken Skills: No Welsh Written Skills: No
Retail Skills Foundation Apprenticeship level 2
About the employer
Bater and Stout Opticians A G Stout Optometrics Services Ltd, 129
Woodfield Street, Morriston
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
To take place on zoom.