Band 7 Quality Governance Manager

Employer
Royal Free London NHS
Location
Finchely Memorial Hospital, London
Salary
Competitive salary
Closing date
23 Sep 2021

Job Details

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

As part of the application process you will be asked to answer number of questions regarding World Class Care Values. In order to watch a video with the values, please visit our trust's website.

The Royal Free London NHS Foundation Trust and Whittington Health NHS Trust are working in partnership to develop community diagnostic hubs (CDH). The aims of the CDH is to i mprove population health outcomes, increase diagnostic capacity, improve productivity and efficiency, support integration of care, deliver a better and more personalized experience and contribute to reducing health inequalities

Services provided will include:
  • Imaging - CT, MRI, Ultrasound
  • Cardiorespiratory
  • Phlebotomy
  • Ophthalmology
  • Vascular Thermography

An exciting opportunity has arisen to join this new service working with the Royal Free London NHS Foundation Trust and Whittington Health NHS Trust. We are looking for an enthusiastic individual to work as a quality governance manager, within this service.

Under the direction of the senior operations manager, the post holder will support the development and dissemination of the patient safety, risk and patient experience strategies within the service. This involves fostering a culture amongst teams that ensures clinical quality, risk management and patient experience remain one of the top priorities within the service through:

- Supporting investigation leads in the investigation of Serious Incidents using root cause analysis methodology

- Writing quality reports which clearly identify the issues, lessons learnt and changes to practice for shared learning

- Investigating patient concerns and complaints, feeding back to patients and drafting written responses

- Enabling all staff to actively participate in identifying, actioning and evaluating all patient safety, risk and patient experience issues

- Analyse trends to ensure actions are put in place to reduce the risk of recurrence

- Leading and supporting the communication and management of the issues through Datix in line with Trust policy

- Triangulate all patient safety and patient experience data to ensure service focus is appropriate to risk and protects patient safety

- Supporting clinical leads with CQC self assessments and preparation for CQC inspections

- Collating and reviewing audit information to support service improvements

The successful candidate is required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification.

  • AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
  • By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
  • If you are an EU/EEA citizen and you started living in the UK before 1 January 2021, you can continue to use your EU/EEA passport to satisfy the right to work requirement in the UK until 30 June 2021. You may also be able to apply for EU Settlement Scheme to be able to satisfy the right to work requirement in the UK from 1 July 2021. Otherwise, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 and 3 generally due to salary below the UKVI Points Based system threshold.
  • If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
  • If you are offered a role with the Trust, as part of pre-employment checks your Identity Documentation will be verified using a secure third-party service . You will be asked to capture an image of the relevant documents as well as a selfie using your smartphone/tablet (if available) for Facial Matching via a unique Guestlink email.
  • The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
  • By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
  • Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:
  • Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
  • Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
  • Interview arrangements will be communicated via email so please check your email regularly following the closing date.


For further information please contact;

Contact name: Elizabeth Pickering

Contact job title:Senior Operations Manager - Finchley Memorial Hospital, Community Diagnostic Hub

Contact email address:elizabeth.pickering6@nhs.net

Contact telephone number:07879 001928

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AT* - Apprenticeship Training.- Where AT* is entered next to the job title indicates this vacancy is for an apprenticeship role.

By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims to improve efficiencies within the NHS when your employment transfers.

If you are an EU/EEA citizen and you started living in the UK before 1 January 2021, you can continue to use your EU/EEA passport to satisfy the right to work requirement in the UK until 30 June 2021. Otherwise, you will require a visa to work in the UK.PLEASE NOTE Band 2 and 3 vacancies generally cannot be sponsored due to UKVI salary requirement thresholds.

The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

If you are offered a role, part of pre-employment checks, your Documentation will be verified using a secure third-party service 'trustid'. You will be asked to capture an image of relevant documents as well as a selfie using your smartphone/tablet (if available) for Facial Matching via a unique Guestlink email.

Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payment

Communication will be via our 3rd party e-recruitment system Civica (TRAC)

To stay safe in your job search we recommend that you visit SAFERjobs ( https://www.safer-jobs.com ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

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