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Patient Services Assistant

Employer
Modality Birmingham
Location
Birmingham
Salary
Competitive salary
Closing date
22 Sep 2021

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Are you committed to a positive future in Primary Care?

Due to exciting expansion and the innovative re-design of our non-clinical workforce, Black Country Family Practice is looking to recruit Patient Services Assistants (Receptionist) within the Modality Birmingham Division.

Who are Modality Partnership?
  • A growing super partnership providing primary care services to patients across multiple GP Surgeries throughout the UK.
  • Our focus is on delivering innovative, high quality patient-centred care whilst providing a supportive working environment for our multi-disciplinary teams.
  • Commitment to developing and sustaining a learning environment for exceptional health professionals of the future
  • Working with local colleagues to deliver integrated care
  • Proud of our professional friendly team who look after our patients
  • Provider of established and high quality services on site (outpatients, diagnostic, mental health, surgical)

What we offer?

Support
  • A caring and supporting working environment for all our staff
  • Mentorship
  • Team meetings

Training and Development
  • Full induction programme
  • Protected learning time
  • Opportunities to follow a career escalator
  • In-house practice meetings
  • Internal development appraisals

In addition
  • Fairness, equality and honesty
  • Practice social events

What we expect from our Patient Services Assistants;

Previous GP experience is essential for all applicants.
  • To interact with patients to provide and process information in response to inquiries, concerns and requests about NHS service
  • Dedicated, flexible individuals with high aspirations for themselves and for integrated primary care teams
  • Key skills in customer service, communication, listening and problem solving
  • Knowledge of relevant computer applications, Microsoft Word and TPP SystmOne
  • Applicants will be required to complete a Disclosure and Barring Service (DBS) application


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