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Office Administrator - Apprentice

Welsh Government
Penygloddfa CP School School lane Newtown SY16 2DF
Apprenticeship rates
Closing date
3 Oct 2021

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Consulting & Business Services
Role Type
Apprenticeship, Intermediate
Start Date
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Job Details

About the apprenticeship



Ensure reception area is welcoming and tidy.
Receives visitors and deliveries/goods, dealing with associated administration (security badges, signing delivery notes)
Shows visitors around
Deals with routine enquiries, providing general information about the school and its activities - in person, by phone and email.
Be a first point of contact for students/pupils requiring help/support and referring them to other appropriate staff in school
Operating switchboard

Office duties:

Handle incoming mail, ensuring appropriate distribution
Handle outgoing mail, franking and posting, maintaining records of postage
Maintain stationery and office supplies
Maintain records / files / data bases, inputting and retrieving information.
Maintain petty cash system
Prepare registers and absence forms, ensuring relevant information is disseminated promptly re: absences
Undertake word processing, generating standard letters
Take minutes of meetings
Administer late and pass-out slips to students
Organise appointments, events and training
Assist with and support arrangements for school trips and visits



To be able to write routine letters, take minutes, handle/record cash, work with data bases and maintain records.
Able to communicate and exchange information, verbally and in writing, with a range of audiences.
Good knowledge of the school, its organisation, activities and policies.
Able to undertake straightforward calculations, maintain records and read and write messages and instructions.
Competent in use of software and office equipment
Able to operate a computer and have sound work processing skills.
Able to undertake routine work or work within established procedures but without close supervision. Can solve straightforward problems. Able to make some decisions involving the use of judgement.
Can maintain confidentiality at all times - recognises privileged position with access to pupil, parent and staff information. Understands the need for professional relationships within the school.
Good organisational skills
Able to stay calm and (on occasion) deal with difficult visitors


Educated to at least GCSE/GCE level (or equivalent) in English at grades A*-C or NVQ2 in Business Administration


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Business Administration

About the employer

Penygloddfa CP School School lane

SY16 2DF

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Email for further information.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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