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Barista Apprenticeship

Employer
Lifetime Training
Location
Welwyn Garden City
Salary
£147.84 - 267.30 per week
Closing date
28 Oct 2021

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Specialism
Catering
Sector
Hospitality & Travel
Role Type
Apprenticeship, Intermediate
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Job Details

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. We are looking for someone who models and acts in accordance with Starbucks guiding principles.

You will follow our core values, which are 'to inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time' and our mission is 'to make a difference to people's lives, their opportunities and their communities through great tasting food and coffee.'

Day to Day Responsibilities:

- Maintaining a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.

- Anticipating customer and store needs by constantly evaluating environment and customers for cues.

- Communicating information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

- Delivering legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

- Discovering and responding to customer needs.

- Following Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

- Maintaining a clean and organized workspace so that partners can locate resources and product s needed.

- Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

- Following health, safety and sanitation guidelines for all products.

- Maintaining regular and punctual attendance.

Helping Others Succeed

- Assisting with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

- Contributing to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

- Recognizing and reinforcing individual and team accomplishments by using existing organizational methods.

In return for your hard work as our Barista, you will receive:

- 50% Discounts on food and beverages whilst on shift

- A passionate and fun team environment

- Fantastic training and development opportunities - coffee education!

- Discounts on food and beverages whilst off shift

- Recognition Schemes

- Join an established, successful and growing franchise

- Opportunities across multiple existing high-profile brands with many more to come!

Alongside your day to day work and training, you will be working towards your Hospitality Team Member - Barista L2 Apprenticeship standard qualification which will be delivered through a blended social learning experience. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits.

The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an NUS card and you will be earning money while studying towards a nationally recognised qualification.

At Starbucks, you will be working towards a Hospitality Team Member - Barista Level 2 apprenticeship standard over the course of 15 months.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
Website:
Telephone
0333 014 3669
Location
United Kingdom
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