Restaurant General Manager - Development Apprenticeship

Employer
Lifetime Training
Location
Sheffield
Salary
£500 per week
Closing date
4 Nov 2021

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Specialism
Business / Management
Sector
Hospitality & Travel
Role Type
Apprenticeship, Advanced

Job Details

As a Restaurant General Manager Apprentice with KFC, you will be in control of the day-to-day running of the restaurant.

You will build and run a team that cares about quality and consistency in customer service and lead by example, ensuring that your restaurant is excelling and exceeding monthly sales targets.

You will be offered on the job training and the apprenticeship will support your development and beyond.

As a Trainee Management Development Apprentice you will help run our multi-million-pound business. You will be responsible for leading team engagement and achieving world class results! Your job involves running the restaurant, proactively leading by example, and coaching the team at all opportunities. You will be a key player in controlling the business and most of all, making sure every customer that walks through our doors, is welcomed and leaves being our next biggest fan.

Please be aware that for this role you will need experience of leading a team in a hospitality or retail environment, with a proven track record of improving guest experience.

PLEASE ATTACH YOUR UP-TO-DATE CV TO YOUR APPLICATION.

Day to day responsibilities:

o Opening and closing the restaurant securely

o Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely

o Seeing personally to your team member's development and growth

o Managing your team on shift and making sure customers are provided with the highest quality service

o Review guest feedback to guarantee continually improving customer satisfaction

o Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition

o Conduct daily, weekly and monthly business reports for your restaurant, working with your Area Coach to develop growth plans

o Understand how your restaurants works within your community and understand what drives profit

o Making sure the team are clear on their sales goals at the beginning of every shift

o Ensure good practice around all cash handling and in-store banking procedures. You will have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

What does the training look like?

o We start with the basics, you'll be side by side with our team members, learning how to cook our delicious chicken, build our burgers and delight our guests. Each section of our training is blended, including online learning and on the job training (got to get your hands dirty). All our leaders complete this training so that they can develop a full understanding of our business.

o You'll then move onto your management training, starting with the Shift Leadership Programme. You will learn how to lead a great experience for our team and our customers, ensuring amazing product, with service that is never slow! There's continuous development for the right candidate, progressing up the career path with KFC.

Benefits

In return for starting your apprenticeship with us, you will receive:

o Eligible for management bonus once training complete

o Love KFC? You'll love enjoying staff meals on us

o 25% staff discount

o Online employee discounts at hundreds of retailers

Alongside your day-to-day work and training, you will be working towards your Hospitality Supervisor - Outlets L3 standard qualification which will be delivered through a blended social learning experience. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits.

The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an NUS card and you will be earning money while studying towards a nationally recognised qualification.

At KFC you will be working towards a Hospitality Supervisor Outlets Level 3 Apprenticeship standard over the course of 15 months.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
Website:
Telephone
0333 014 3669
Location
United Kingdom

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