Graduate Account Manager

Employer
Confidential
Location
Slough
Salary
25000.00 - 32000.00 GBP Annual
Closing date
2 Nov 2021

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GRADUATE ACCOUNT MANAGER - READING / SLOUGH & THE SOUTH - CIRCA GBP26,000

Our client is forward thinking technology company with offices across the globe.

A leader in logistics technology and software in order to help grow multinational sales for companies across the world.

Due to their continued success and huge growth, they are now looking for a UK based Account Manager to manager a number of Key Clients.

If you are a graduate with an interest in technology and software then this could be the role for you!

THE ROLE

As a Graduate Account Manager, you will be managing a small number of Key Clients in the UK
Your customers will be using our clients leading technology to fulfil sales, orders and ecommerce purchases via leading portals e.g., Shopify, Amazon, Ali Baba, Ebay, Google, their own website etc.
You will be managing a large number of calls, emails, chats in order to ensure the smooth running of the accounts
Identify and address client, partner, supplier and ambassador needs with a goal of complete satisfaction
You will maintain daily recordings, and log and document issues and resolutions in an electronic database for sales and executive management teams to review
Work to strict SLA's and ensure partners adhere to those SLA's
Carry out reports on induvial accounts performance and areas of improvement
You maybe required to visit customer sites in the local region and across the UK
You may also be required to travel overseas to our clients' offices.
This role is classed as a "contract" role. Our client does not have a UK office yet, therefore you will be on a contract, invoicing our client monthly for your "salary"
You will be home based, ideally living in the South of England, in or around Reading, Slough etc.
There is lots of scope with this role and the company is rapidly growing in the UK
THE PERSON

The successful Graduate Account Manager will ideally have experience of knowledge of technology and software
You will be "tech savvy"
An intertest in E-Commerce and Logistics
You will have some experience of dealing with customer either face to face or on the telephone
Ideally have experience of logistics and warehousing e.g. (DHL, DPD, Clipper etc.), but this is not essential
Previous successful candidates have come from a banking background with a strong focus on customer satisfaction e.g. American Express
You MUST have excellent customer service skills! Second to none! This role is about total client satisfaction!!!
You must be a problem solver
Able to work independently and remotely with an overseas head office
This role would suit a customer focussed, tech savvy, articulate, motivated individual who would like to prove they have what it takes to succeed!
THE PACKAGE

Our client is paying Circa GBP26,000 (GBP25,000 +)
They are based overseas, so all UK staff are on a contract basis not employed
Excellent scope for growth and progression
Clients visits and possible overseas travel
AS THE HEAD OFFICE IS OVERSEAS, ALL INTERVIEWS WILL BE CONDUCTED VIA ZOOM WITH A POSSIBLE IMMEDIATE START FOR THE RIGHT CANDIDATE

GRADUATE ACCOUNT MANAGER - READING / SLOUGH & THE SOUTH - CIRCA GBP26,000

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