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Graduate Customer Support/Key Account Management - International

Employer
The Graduate
Location
Northampton
Salary
21000.00 - 23000.00 GBP Annual
Closing date
14 Oct 2021

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Specialism
Operations
Sector
Supply Chain & Transport
Role Type
Graduate, Other work and training
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Working for this market leader, as a bright, client focused graduate your career progression is limitless. Your career will be driven by your personal commitment, ambition and desire to succeed. With such a diverse business profile, customer portfolio and geographic coverage, you can enjoy a long and rewarding career with a true market leader.

You will start your training within the key account managent/customer support area of the operation.

Initial duties will involve:

  • As part of a team you will be responsible for managing key accounts - mainly blue chip, global customers.
  • Communication internally and externally to update on client accounts
  • Provide daily KPI reporting
  • Monitoring in day performanc through transport management software
  • Paperwork handling
  • Dealing wth queries via e mail and over the telephone
  • Any other relevant duties

PERSON SPECIFICATION:

  • Degree in business, logistics, analytical or economics related fields
  • Outstanding initiative
  • Excellent work ethic
  • Dynamic, ambitious, driven & self-motivated
  • Proactive
  • Solutions orientated
  • Organised
  • Attention to detail and accuracy
  • Confident communicator
  • Demonstrate experience in customer service
  • IT literate, with excellent knowledge in Microsoft Office Excel and PowerPoint
  • Exeperience of a placement/work experience withi logistics would be desirable

HOURS OF WORK:Mon - Fri - 0700 - 0500 or 4 on 4 off 0500 - 1700 shifts

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