IT Graduate (Systems Support) - Saint-Gobain Off-Site Solutions Division
'Making the world a better home' - Saint-Gobain's purpose, we have a history spanning more than 350 years and have a responsibility to address the major challenges faced by humanity. We are on a journey to make the world a beautiful and sustainable place to live and have pledged to achieve net-zero carbon emissions by 2050!
Off-Site Solutions Division is a collection of specialist manufacturers of high quality products and building systems. Offering expertise in design, logistics, supply chain, delivered through a partnership approach with our specialist brands International Timber, Intrastack, Pasquill, Roofspace Solutions and Scotframe.
For hundreds of years, Saint-Gobain has been at the forefront of materials innovation. We're now harnessing the collective expertise within our manufacturing and distribution brands to help our partners embrace the opportunities available through off-site construction.
This is a fantastic opportunity to join as an IT Graduate (Systems Support) in a hybrid role with Off-Site Solutions where you are responsible for supporting and maintaining user access to critical business support applications.
As an IT Graduate (Systems Support) member you will be involved in:
Assisting in supporting pc users across multiple businesses and branches through UK&I
Provide support and maintenance to users on Business Critical Applications
User access maintenance to our ERP/SOP applications.
Support application testing and upgrades to our CAD based design applications.
Maintaining business starters and leavers processes.
Recording application licencing and maintaining user permission register.
Carry out monthly maintenance routines on backend user profiles and databases.
Assisting with Industrial Machinery applications on our dedicated network.
Support the businesses on Disaster Recovery processes and Business Continuity planning.
Provide system reports and analysis as required
Creating and maintaining system process documentation detailing best practice and procedures.
Promote IT Security best practice and company policies related to CyberSecurity.
Am I who you are looking for?
First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we're agile, we act with entrepreneurial spirit, and we're supportive of and close to our customers. Does this sound like you?
To be suitable for the IT Graduate (Systems Support) role you will have:
Further education in an IT Science subject (college/university level).
A-Level Mathematics and GCSE English or equivalent.
Excellent communication skills, both written and verbal.
Strong customer service skills.
Problem solving and prioritising skills.
Demonstrate a strong analytical mind-set.
Ability to work as part of a team but also able to work alone.
Knowledge of Microsoft operating systems.
Experience in supporting CAD design based applications. (desirable)
An understanding of the fundamentals of databases. (desirable)
MS Active Directory understanding. (desirable)
Hold a valid UK driving license as travel to sites may occasionally be required.There are 32+ fascinating Saint-Gobain businesses that recruit talented people in the UK and Ireland. However, regardless of which business you join, you are assured to be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times.
This vacancy is working for Saint-Gobain Off-Site Solutions Division, Saint-Gobain is the world leader in the habitat and construction markets, with over 170,000 employees and operations in 67 countries worldwide. With such a significant presence we are proud to offer our employees a career without boundaries??? Are You in?
What are the benefits?
In addition to a competitive base salary, you will benefit from a significant focus on your own personal development and also have access to:
A defined contribution pension scheme.
31 days holiday including the statutory bank holidays (Increasing to 33 with service).
A defined share purchasing scheme (Each month you put away an agreed amount from your 'pre-tax' pay and we use it to buy Saint-Gobain shares for you. As an added bonus, for every four shares you buy Saint-Gobain will give you an extra share free of charge).
As an employee, you are automatically covered by the Saint-Gobain Life Assurance Scheme.
Staff discounts and various other benefits.The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.
So are you up for handling the ultimate, frontline responsibility for a business and its goals? Could you help sustain a world class reputation? Then apply today