ICT Technician Apprentice

Closing date
9 Nov 2021

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Role Type
Graduate, Other work and training

Vacancy Overview:

Do you have a passion for technology and are looking to kick start your career in IT? If so, this could be the perfect opportunity for you!

Working Week:

Monday - Friday

Weekly Wage:


Detailed Job Description:

Intequal, are currently recruiting for an energetic individual to join a fantastic trust as an IT Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

With the support of the Head of ICT develop skills across the breadth of ICT in a Multi Academy Trust. Supporting the Academies to deliver excellent education with the use of modern technology.

Main roles and responsibilities:

Reporting to the Head of ICT

Liaison with Trust staff, external specialists and stakeholders.

Day to day activities:

Provide day-to-day ICT hardware and software support.

Provide day-to-day network and server system monitoring.

With support of the supervisor, manage your own workload through the allocation of

calls/requests via the help desk.

Perform regular maintenance on IT systems including but not limited to desktops,

laptops, mobile devices, and printers.

Attend and contribute to ICT related meetings

Maintain ICT hardware/software inventories

Install new computer equipment as required

Be aware of and adhere to all relevant health and safety legislation associated with

duties undertaken.

Configure projectors and interactive whiteboards

Liaise with 3rd party contractors and other relevant companies

Comply with policies and procedures at all times.

Undertake other reasonable duties (with competence and experience) as requested,

in accordance with the changing needs of the organisation.

About the company

The company are a multi-academy trust based in Norfolk and north Suffolk. They support a family of 15 academies, train more than 40 teachers a year and offer continuing professional development (CPD) courses to teachers across the region. They also spearhead Inspiration Teaching School Hub and Angles Maths Hub.

Skills Required:

ICT system installation, configuration and hardware maintenance

Customer Service and managing customer expectations

Knowledge of Google Apps for education

Knowledge of Microsoft Office 365

Knowledge of Local Area Networks

Personal Qualities:

Proven organisational skills

Ability to develop a good working relationship with a wide range of Staff, Students and external suppliers & contractors.

Ability to work effectively as part of a team

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