Our client is one of the North Easts fastest growing SAAS companies and they are currently looking for a driven and dynamic individual to join their Newcastle based team as a Graduate Onboarding Advisor. Working in collaboration with your colleagues, you will be responsible for the successful onboarding of new customers, creating and nurturing excellent working relationships, taking an innovative and proactive approach to problem solving and remaining up to date with product developments in order to deliver the most effective level of service. With a "remote first" policy, this role can be done remotely, in the office or with a hybrid approach.
This is the perfect role for a 2019/2020/2021 graduate looking to begin their career in tech within a vibrant and innovative company.
The Graduate Onboarding Advisor will be responsible for:
?? Leading the onboarding of new clients and engaging in relationship management
?? Accurate risk management and reporting of project progress
?? Liaising with consumers to understand their needs and engage in effective problem solving
?? Efficiently meeting deadlines
?? Clear and effective communication with both colleagues and consumers
?? Keeping up to date with both product and market development to promote growth and innovation
This is a customer centric company who have an ambitious, competitive and dynamic team constantly pushing the boundaries of what is possible.
?? 32 days holiday (plus bank holidays)
?? Flexible hybrid working
?? Health and wellbeing support
?? Competitive salary and pension scheme
?? Cycle to work scheme
?? Physical wellbeing allowance
?? Planned social events
Our client is looking for a creative, enthusiastic, and driven individual; passionate about providing outstanding customer service.
The successful Graduate Onboarding Advisor will:
?? Be degree qualified
?? Demonstrate a confident and friendly approach to communication
?? Pay excellent attention to detail
?? Exhibit a conscientious, friendly, and proactive attitude
?? Possess a thirst for knowledge and strive to continuously learn
?? Have an interest in computers with a tech savvy mindset (advantageous not essential)
?? Have the ability to work collaboratively, in order to promote and support teamwork