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Apprentice Medical Receptionist

Lifetime Training
£166.50 - 166.50 per week
Closing date
14 Nov 2021

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Role Type
Apprenticeship, Intermediate
Start Date
12-18 months
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Job Details

At Glebe House Surgery you will be working towards a Business Admin Level 3 qualification over the duration of the apprenticeship.

Key Responsibilities:

To assist the doctors in providing a caring and efficient service

Welcome and register patients arriving for appointments

Answer phones in a helpful and professional manner

Arrange appointments

Take messages, taking full and precise details and following correct and appropriate procedures

Assist patients and other health care workers with enquiries, following procedures and ensuring confidentiality at all times.

Ensure all communication procedures within the office are carried out correctly

Main duties

Assist members of the office team in carrying out routine procedures, which may include:

Process computer data, ensuring data is correct, accurate and relevant to that patient

Scan/File hospital letters/reports

Prepare medical records for surgeries/clinics

File medical records on shelves

Prepare prescriptions following practice protocols

Prepare signed prescriptions for collection by patient/chemist

Ensure the smooth running and recall of any delegated clinic/specific clinical procedures

General Requirements

Be aware of practice policies, health and safety, fire, etc

Attend staff meetings and appropriate staff training

Ensure office is kept tidy and well stocked

Any other tasks as may be so required to ensure the smooth running of surgeries, clinics, patient care and CCG/Health Authority communication

Communicate with medical secretaries concerning appointments


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
United Kingdom
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