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Apprentice Housekeeper

Welsh Government
Norton House Hotel Norton House Hotel Norton Road, Mumbles Swansea SA3 5TQ
£720 per month
Closing date
26 Oct 2021

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Role Type
Apprenticeship, Intermediate
Start Date
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Job Details

About the apprenticeship


We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Norton House Hotel.

This role includes working with the house keeping team to present all areas of the Hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.

•Clean bedrooms and bathrooms working to ensure the rooms are services within the allocated time scale.

•Clean corridors, lobbies, stairways, elevators, and lounges as well as guest rooms

•Organise work schedule from the room status list, arrivals, and departures

•Distribute linen, towels, and room supplies using wheeled carts or by hand

• Have a friendly and approachable manner for members of the public and colleagues

•Ensure confidentiality and security of guest rooms

•Follow all company safety and security procedures

•Report any maintenance issues or safety hazards

•Observe and report damage of hotel property

Additional information

You must ensure you have suitable travel arrangements in place to get to the place of work in a timely manner. Due to working unsociable hours, you need to be able to ensure you can get home at the end of your shift.



•Hard working
•Good communication skills
•Outgoing personality
•Plenty of common sense


None required


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Level 2 Housekeeping

About the employer

Norton House Hotel Norton House Hotel
Norton Road, Mumbles

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Interviews to be arranged by employer.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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