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Medical Receptionist Apprenticeship

Key Training
WA3 4DZ, Warrington
£175 per week
Closing date
19 Nov 2021
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Job Details

Main duties and responsibilities:

  • Greet patients and visitors to the practice
  • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system
  • Ensure that patients without appointments but who need 'urgent consultations’ are booked into appropriate slots and referred to a GP where necessary
  • Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice’s protocols
  • Ensure computerised appointment system is up-to-date
  • Respond and/or redirect all patient and visitor requests accordingly
  • Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed
  • Set-up of new patients onto the computer system.
  • Advise patients of relevant charges for private services, accept payment and issue receipts for same
  • Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions
  • Ensure correspondence, reports, results etc. are filed electronically in correct patient record.
  • Ensure reception and waiting areas are kept neat and tidy
  • Re-stocking of information leaflets as appropriate
  • Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
  • Undertake administration tasks as allocated on rota .
  • Check and deal with emails on a daily basis.
  • Amalgamation of new patient records.
  • This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.
  • Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.


Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Key Training, Dean Court
22 Dean Street
Tyne and Wear
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