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Business Developer

Employer
Welsh Government
Location
Howdens Port Talbot Unit 17 Aberavon Road, Baglan Industrial Park Port Talbot SA12 7DJ
Salary
£15,000 per year
Closing date
30 Oct 2021

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Specialism
Business / Management
Sector
Consulting & Business Services
Role Type
Apprenticeship, Intermediate
Start Date
Ongoing
Duration
Undisclosed
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Job Details

About the apprenticeship

Duties

• To obtain key information to generate effective customer leads
• A focus on increasing future business
• Contacting customers on a daily basis with a friendly and engaging manner over the phone and face to face.
• To monitor new accounts with a welcome call/letters and sending marketing materials.
• To deal with enquiries from customers in a courteous, professional and knowledgeable way.
• Effectively communicating the full range of products and services by the company.

• Increase the customer account base via the telephone and mailing Depot promotional literature for marketing opportunities
• To complete the following administrative duties such as; invoicing customers, stock reconciliation, filing and data entry.
• To participate in effective account management and accurate reporting.
• To undertake the banking and compliance related tasks when necessary, following the procedures in the Depot policies and procedures manual
• To participate as an effective and willing team member to achieve individual and Depot targets.
• To ensure a safe and comfortable environment is maintained for customers and employees within the Depot and to ensure 100% compliance with Health & Safety Regulations and expectations.

Requirements

Skills

•Experience of working in either a retail or similar customer service environment is desirable
• The ability to be flexible in your approach from day to day workload and multi-tasking different workloads
• Effective Teamwork and problem solving skills
• Excellent communication and Application of number skills

Qualifications

GCSE Maths and English Grades A- D

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Qualification:
Trade and Business Services Level 2 Foundation Apprenticeship

About the employer

Howdens Port Talbot Unit 17
Aberavon Road, Baglan Industrial Park
Port Talbot
SA12 7DJ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Suitable applicants will be contacted to confirm interview arrangements.

Company

Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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