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Medical Receptionist Apprenticeship

Key Training
SW4 7NU, London (Greater)
£175 per week
Closing date
20 Nov 2021

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Job Details

Duties and responsibilities will include:

  • To make appointments and book patients in when they arrive for an appointment in accordance with the practice appointment system and to provide a helpful and friendly service to patients, ensuring also that the reception area is tidy and welcoming
  • To answer telephones promptly ensuring that all in-coming lines are always covered
  • To comply with the practice protocol for the printing of prescription requests and query
  • To comply with the practice procedure for the registration of new patients, temporary patients, private patients, and those seen as emergency or immediately necessary
  • To comply with practice protocol for the collection of results from the hospital daily and advise patients of any action/advice requested by the GP
  • To follow practice procedure regarding letters that arrive at the surgery either externally by post or internally from the hospital
  • To comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence
  • To comply with the protocol for deducting patients who have moved out of the practice catchment area and to follow the procedure for making up records for a new patient when their medical records are received from their previous surgery
  • To comply with all relevant practice procedures, regulations, and protocols and to maintain confidentiality at all times with particular reference to patient records
  • To liaise with the Practice Manager when required and follow instructions from them when necessary
  • To undertake any other duties as deemed appropriate by the Practice

This role would suit someone with an interest in working in a GP Practice with opportunities to grow and flourish. If you’re confident, willing to learn and enjoy working with people, this may be the job for you.

Working week:

Monday - Friday shift rota in place 30 hours per week


Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Key Training, Dean Court
22 Dean Street
Tyne and Wear
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