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Sales Executive Level 4 Apprenticeship

Employer
D-LINE (EUROPE) LIMITED
Location
Unit A5, Tromso Close, North Shields, NE29 7XH
Salary
£161.25 per week
Closing date
29 Oct 2021

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Specialism
Sales / Customer Service
Sector
Consulting & Business Services
Role Type
Apprenticeship, Higher
Start Date
November
Duration
Permanent
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Responsibilities:
  • Deliver a first-class service to customers
  • Deal promptly and efficiently with customer enquiries on the telephone and via email
  • Sales order processing
  • Gain a clear understanding of customers' requirements
  • Accurately input orders including site contact details and addresses for deliveries
  • Effectively communicate with customers, managers and colleagues
  • Accurately collect and record customer information including customer interactions onto the CRM system
  • Quote for new business
  • Chase outstanding quotations and enquiries
  • Accept and confirm new orders (Check prices and delivery details)
  • Liaise with transport and production to confirm delivery/collection lead time for orders
  • Ensure all work is in line with company policies and objectives


Requirements and prospects

Desired skills

  • Previous sales / customer service experience recommended
  • Strong IT
  • Telephony ability
  • Confidant
  • Resilient to chase leads up
  • You will have good verbal communication skills
  • You will have good general IT skills and a basic understanding of spreadsheets
  • You will be reliable and disciplined
  • You will be keen to learn and self-motivated
  • You will be flexible, prepared to work hard and commit to learning goals, demonstrating both resilience and perseverance
  • You must be confident and feel comfortable conversing with customers and potential customers on the telephone, via email and face-to-face
  • You will be team spirited but also be able to work on your own
  • You will be ambitious and results focused


Personal qualities

  • Reliable and punctual
  • Flexible
  • Desire to develop
  • Honest and trustworthy


Desired qualifications

Maths and English, GCSE Grade 4-9 or equivalent.

Future prospects

Strong progression.
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