IT Support Apprentice

Employer
Confidential
Location
Southampton
Salary
10000.00 - 10000.00 GBP Annual
Closing date
3 Dec 2021

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Specialism
IT
Sector
Telecommunications
Role Type
Graduate, Other work and training
An exciting opportunity has arisen for an aspiring IT Support Apprentice to join our client. If you are looking to progress in the IT industry and also you are interested in project management, then this is the right job for you. The successful applicant will undertake a L3 Information Communication Technician: Technical Support apprenticeship and you will have a great progression opportunity.

You will assist the team leaders within the Operations department with the installation of new phone systems and broadbands on customers sites, ensuring that service orders are provisioned and customers are updated with the progress of their orders.You will be providing technical help desk first and second line support.

Learn our CRM fully and be able to make administrative changes
Technical help desk first and second line support
Managing various projects within the Operations department
You will be assigned specific customer accounts to look after and you will serve as the lead point of contact for all of your accountsEssential Skills

Strong IT skills
Ability to work well under pressure
Strong communication skills
Ability to manage workload and maintain strict attention to detail
Affinity for technology and innovation: A natural interest in the latest technology and being part of the start-up cultureAbout Company

Our client was founded by a Southampton-based entrepreneur, with over 10 years' experience in the telecommunications industry. Their mission is to prove that the future of all business communications is based on cloud technology. They believe in challenging conventional technology, guaranteeing a reliable, easy to use and setup, feature-rich communications service for your business

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