Graduate Patient Administrator

Employer
Confidential
Location
London
Salary
22000.00 - 25000.00 GBP Annual
Closing date
7 Dec 2021
Graduate Patient Administrator
London
GBP22,000 - GBP25,000

THE COMPANY:
Our client is a high-end private medical clinic specialising in plastic, reconstructive and cosmetic surgery, dermatology, and dental surgery. The clinic provides services to high profile clientele and have previously been featured in the media.

THE ROLE:
• Procedure bookings and updating clinic lists.
• Monitoring and actioning the relevant group email accounts.
• Daily end of day banking
• Invoicing daily
• Ensure you are providing excellent customer service.
• Requesting patients to complete patient satisfaction surveys.
• Answering calls and general enquiries
• Billing and adjustments of self-paying and insured patient accounts.
• Resolve all outstanding queries on processed admissions relating to insurance cover, letters of guarantee, charges and self-pay deposits.
• To liaise with patients, consultants and insurance companies.
• Record all patient information accurately
• Help training reception staff
• Mentor admin staff when necessary

YOU:
• Degree educated in a relevant subject.
• Ability to multitask and to organise workload efficiently
• Excellent communication skills - understanding the needs of the client
• Ability to follow instructions/protocol consistently
• Problem-solving skills
• Proactive, reliable, and conscientious
• Good team player, flexible and positive working attitude
• Excellent time management skills
• Good computer knowledge
• Experience in healthcare would be beneficial.

WHAT YOU GET:
GBP22,000 - GBP25,000 per annum
Opportunity to work with high profile clientele

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert