Learning & Development Coordinator - Graduate

Employer
Confidential
Location
London
Salary
25000.00 - 30000.00 GBP Annual + Plus great benefits! Including Bonus
Closing date
7 Dec 2021

View more

Specialism
Administration
Sector
Accounting
Role Type
Graduate, Other work and training
We are currently working with one of the UK's leading conflict management companies, , who are looking to recruit a friendly and bubbly administrator to join their growing team. They work with over 4000 organisations worldwide and offer a wide range of opportunities in the areas of training, mediation, resolution consultancy, management, finance, customer care and many more!

If you have a passion for administration and an interest in opportunities to learn and develop professionally, this could be a really exciting opportunity to join a friendly team, with a brilliant company culture.

For direct applicants, please email (url removed)

About the job role;

JOB TITLE: Learning & Development Coordinator
JOB TYPE: Permanent, Full Time
HOURS: 09:00am - 17:00pm (Flexible working, 2 days in the office)
SALARY: GBP25,000 Per Annum (Plus amazing yearly bonus up to GBP10,000!!)
LOCATION:London
CULTURE: Busy, friendly team culture, hardworking team, chatty, sociable

BENEFITS: Fantastic holiday allowance, brilliant yearly bonus, Pension plan, Healthcare and progression opportunities

Main function of job

Management of all open courses
Diarising courses throughout a financial year
Working with the marketing team to ensure courses are advertised.
Booking delegates onto courses, sending joining instructions and maintaining records on Salesforce
Compiling and sending certificates of attendance to delegates once courses have concluded
Processing learner registrations for all accredited courses
Distributing and processing learner course work for all accredited courses
Providing high quality and professional client liaison throughout the lifecycle of a placement
Arranging and setting up post training events and workshops.
Managing all follow up activities post course
Liaison with consultants, as required, during the setup, delivery, and the evaluation of Assignments
Updating the company database - Salesforce
Management of assignment set up for all short courses and account management from assignment completion and thereafter to ensure all our contractual obligations are met
Creating, sending, and monitoring evaluation reports
Arranging follow up calls with course sponsors
Producing regular reports for the Heads of Services and the company directors
Assisting Business Manager and Business Support Team with additional administrative and clerical activities that may be required
To work as active member of the team and to be flexible and adaptable based on the changing needs of the business
Supporting the setup and management for assignments including administrative and clerical support
Support with setting up events such as workshops or conferences
Answering the phone and diverting calls/taking messages as required

Experience, knowledge and skills required

A minimum of 2 years' experience in an Administrative role within a fast-paced working environment
Experience of developing and maintaining relationships with customers and colleagues
Experience of working on multiple projects and managing complex information
Use of digital systems including MS Office and CRM systems such as salesforce
Experience of innovating, independently and through collaborative teamwork, promoting feedback, challenge, and debate to help optimise business solutions
Experience of working in a commercially driven environment and achieving commercial targets
A track record in driving continuous improvement which has contributed to business growth
Experience of using IT systems which improve efficiency, enhance customer experience and which help to assure quality
Outstanding written and verbal communication skills with experience of writing a range of formal and informal business documents such as emails, management reports or strategy documents etc.
High standard of computer literacy including CRM systems (such as (url removed))
Strong influencing and negotiating skills and possessing good business acumen
Works well under pressure and has high levels of personal resiliencePersonal Attributes

Bubbly and friendly
Demonstrable attention to detail and accuracy
Self-starter
Team player
Well organised and self-sufficient
Demonstrable customer focus
innovative and seeks out and implements creative solutions to problems
Commitment to quality and continuous improvementEducation and Qualifications:

Educated up to a high standard
Good GCSE results, C grade or above
Relevant Honours degreeOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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