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People Administrator Apprentice

The Tess Group
B66 1BY, Smethwick
£12,000.00 Annually
Closing date
12 Dec 2021

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Role Type
Start Date
12-18 months
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People Administrator Apprentice 

Department People and Talent Department

Location of Position 

Roebuck Lane, Smethwick, West Midlands, B66 1BY

Salary Range 


Working Hours 

Mon-Fri  9am-5:30pm

Purpose of Position

To provide administration support to the People and Talent Department

Key Tasks/Areas of Responsibility

  • To respond to general telephone enquiries into the People and Talent Department
  • To provide an administrative service to the individual People and Talent Administrators assigned Departments, Region and Interlink Depot. Also taking responsibility of other duties when others are absent
  • To maintain specified projects and ongoing tasks as laid out by the People Administration Manager
  •  To undergo any other tasks as requested by the People Administration Manager
  • To provide additional administrative support to the Director of People and
    Talent, Head of People and Talent, Head of Reward and Benefits Manager and People Business Partners.

On a daily basis to:

● Deal with and action all incoming post for the individual People Administrator assigned areas

● Raise Contract of Employments for external and internal employees

● Raise Leaver and Change of Contractual details letters for internal employees

● Raise Announcements

● Raise Maternity Letters for Notification of Pregnancy, Maternity Leave and SMP Entitlement

● Raise Memos to inform managers of intended Maternity Leave and

returning back to work from Maternity

● Raise Paternity Memos

● Complete all People Administration processes in line with GDPR

● Complete HR1 Forms for all monthly employee New Starters,

Change of Employment Details and Leavers

● Manage HR & Payroll system, ensuring quality, accuracy and timeliness in the process

● Updating the Dave Intranet site of all amendments

● Raising Memos for the following;

- Mobile Phone

- Car

- Allowances

- Cost Centre Changes

- Org Unit Changes

● Using Agresso to raise PO numbers and then to GRN them

● Processing ex-Employee References

● Processing Mortgage/ Tenancy References

● Management of the Docunet System, including the filing and

labelling of all employees paperwork

● Updating of the following;

- Management Listing

- Organisational Charts

- DPD Depot Address Listing

On a weekly basis to:

● To check and update New Starter Probationary Log and send out relevant paperwork

● As required produce Impromptu Reports on a daily, weekly and monthly basis

● Calculating and arranging bonus payments, responsibility allowances and salary increments

Key Measures of Performance

● Quality of day-to-day paperwork in speed, accuracy and presentation

● Quality of response to general enquiries

● Quality of maintenance and improvement to HR & Payroll System

● Understanding of, and involvement within the day-to-day running of the People issues

● Improvement in processes and systems


● Achieving set KPIs against agreed Service Level Agreements


● Knowledge of and compliance with GDPR


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