Graduate RoadCrew Support

20000.00 - 23000.00 GBP Annual
Closing date
13 Dec 2021

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Role Type
Graduate, Other work and training
Start Date
Company: BigChange
Job Title: Graduate RoadCrew Support (STEM graduates required)
Location: Leeds
Salary: Between GBP20-23k DOE
REF: J12018:LEE
Sector: IT - Software

BigChange is looking to grow their Roadcrew Support team to keep delivering the mobile resource management solutions they're known for. They work with businesses of all sizes to bring them highly intuitive, all-in one solutions and significant return on investment.

Innovators in their field, BigChange want to bring on board articulate graduates to manage client relationships. This is a fantastic role for a graduate interested in relationship management and technology - you'll benefit from market leading training and development in both areas, with a company well-established in its field.

What you get:

Competitive starting salary of between GBP20-23k
33 days holiday, plus bank holidays, plus 'BigChange Birthday'
Extensive training and support including a 2 week induction program
Warm and inclusive work environment that includes a number of social events (to return once safe)
Subsidised gym membership
Free yoga classes
Healthcare and Pension

Support the roll-out of new applications and system information, changes and updates
Troubleshoot system & network problems
Diagnose & solve hardware/software issues
Install & configure computer hardware operating systems & applications
Resolve customer issues, escalating them to relevant people where necessary
Act as intermediary between client and service teams
Identify business needs and find ways for the businesses products to add value
Provide accurate and meaningful feedback to customers
Provide administrative support as necessary

- Educated to degree level in a STEM related discipline
- Previous customer service experience
- Excellent communication/interpersonal skills
- Interest, or solid understanding of IT including; Word, Powerpoint and experience using spreadsheets and databases
- Ambitious and determined to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website

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