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Customer Service Apprentice

Employer
Babcock Training
Location
Buckinghamshire
Salary
£150 per week
Closing date
17 Dec 2021

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Specialism
Sales / Customer Service
Sector
Retail
Role Type
Apprenticeship
Start Date
December
Duration
12-18 months
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Employer description  

We are the only store in the University town of Buckingham, Buckinghamshire that sells Laptops, PC's & Mobile Phones. We also stock a wide range of games consoles, gaming equipment, computer accessories and mobile phone accessories!

We provide honest services and are assured that our products are of the highest quality. We have a small team of certified and fully qualified technicians and senior engineers to accommodate your technology issues.

Please do not hesitate to contact our friendly team for more information on our products and services, or even if you would like some experienced knowledge

Job description  

A unique opportunity has arisen at MK2 Repair in Buckingham. They are looking for an outgoing and friendly person to join the team as a Customer Service apprentice.

The right candidate will be outgoing and friendly with great communication skills 

Duties to include 

  • Serving Customers
  • Responding to email enquiries 
  • Dealing with phone enquiries 
  • Provide a professional service  
  • Processes payments 
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • 30 Hours a week minimum

As an Apprentice you will be included on a Level 2 Customer Service Apprenticeship. Your qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

 

As an apprentice you can also apply for an NUS card!

Please see link below with further information

NUS Apprentice extra

Employer website  

https://www.mk2repair.co.uk/

Future Prospects  

Full time employment on completion of the apprenticeship

Skills required  

• Excellent communications skills
• The ability to identify different peoples different needs at all times
• You will also need to have excellent people skills and be able to communicate with people of all ages

Qualifications required  

None Specific

Personal qualities  

• Friendly
• Confident
• Punctual
• Reliable

Things to consider  

The weekly wage reflects the minimum hours. This will increase some weeks as you may be needed to do more hours to suit the needs of the business.

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