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Customer Service Apprentice

Lifetime Training
London Bridge
£10,330 per year
Closing date
9 Dec 2021

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Role Type
Apprenticeship, Intermediate
Start Date
12-18 months
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Job Details

At Sanctuary Students you will be working towards a Customer Service Level 2 alongside your daily roles and responsibilities.

Your daily roles will include;

- Working on reception and answering/diverting calls in a professional manner.

- Providing key customer service and administration support including dealing with customer queries by email, face to face and telephone.

- Managing incoming and outgoing post.

- General administration duties.

- Organising, filing and processing and managing correspondence.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognizes your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) (pro rata).

- A pension scheme with employer contributions from Sanctuary.

- Life Assurance.

- Employee Advice Service including counselling.

- Cycle to Work scheme.

- Voluntary health plans.


- Employee discounts.

- Wellbeing support and tools.

- Employee recognition schemes.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
United Kingdom
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