Customer Service Practitioner Apprentice

Employer
Lifetime Training
Location
Peterborough
Salary
£8.91 - 8.91 per hour
Closing date
24 Dec 2021

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Specialism
Sales / Customer Service
Sector
Retail
Role Type
Apprenticeship, Intermediate
Start Date
November
Duration
12-18 months

Job Details

At Dobbies Garden Centre you will be completing the Customer Service Level 2 across a 15 month duration.

Your daily roles and responsibilities will include;

Being a great team player with strong communication skills;

- Have a professional approach and treat everyone well.

- Builds strong relationships across the store; works with other departments within the garden centre and restaurant to ensure the best customer experience is delivered at all times.

- Supports the management team to create a great place to work; support company initiatives.

- Asks questions to establish if there is a better way of doing things; tailoring your approach and language used to the audience.

Customer service and compliance;

- Delivers a best in class experience to our customers through great conversation and friendly interactions; builds relationships with regular customers.

- Has great product knowledge; offers alternative products and add on options to maximise every sales opportunity.

- Works as part of a team to maintain a clean, tidy and safe environment for all; highlights hazards to management and complies with all training requirements.

- Clear and reset tables efficiently to maintain good standards; minimises unnecessary wastage.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
Website:
Telephone
0333 014 3669
Location
United Kingdom

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