Apprentice Play Centre Assistant

Babcock Training
£90 per week
Closing date
24 Dec 2021

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Role Type

Employer description  

Berzerk Leisure Centre is part of Trilogy Leisure. Trilogy works in partnership with Northampton Borough Council and Duston Parish Council to provide active lifestyles in Northampton.

Job description  

Berzerk Leisure Centre is part of Trilogy Leisure. Trilogy works in partnership with Northampton Borough Council and Duston Parish Council to provide active lifestyles in Northampton.

Berzerk Leisure Centre is currently looking to recruit two Apprentice Play Centre Assistants. As an Apprentice Play Centre Assistant your main duties will include;

  • Meeting and greeting children’s party/private hire guests upon arrival
  • Administer the party register ensuring arrival of all guests are recorded
  • Regularly communicate with the client throughout the duration of the party to ensure everything is to their satisfaction
  • Provide food and beverages to guests at the appropriate times
  • Encourage a party atmosphere at all times including organizing the cutting of the cake, singing Happy Birthday and wearing the Barney outfit
  • Work in partnership with parents ensuring that any views, recommendations or complaints are brought to the attention of the Manager and dealt with promptly and efficiently to the mutual satisfaction of the customer
  • Setting up and dismantling of all equipment as required in all areas of the centre
  • Assisting with the daily facility inspection checks making sure items of furniture, fittings and play/sports equipment are operating in a safe manner, reporting any defects as necessary
  • Receiving, checking and storing deliveries
  • Fill vending machines as required
  • Attend any staff training sessions and meetings as required
  • Take responsibility for cash takings and operations at till system for products/merchandise, cash transactions and cash handling
  • Assist other staff as necessary for the smooth running of the centre
  • Assist with sales and marketing activities such as the promotion and administration, collection of customer feedback and positively contributing to good customer service
  • Work according to the shift pattern, showing flexibility to accommodate changes to the business needs and in response to staff and school holidays or special events as required
  • Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons and to comply with the policies and procedures relating to health and safety within the Leisure Trust
  • Demonstrate a commitment to equality and diversity in both the delivery of services and to staff
  • Carry out any other duties which fall within the overall purpose and scope of the job purpose

As an Apprentice you will be included on a Customer service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Vocational Learning Advisor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

Future Prospects  

On successful completion of the Apprenticeship programme you will receive a national recognised qualification in Customer Service. Thus boosting your CV and increasing employment opportunities.

Skills required  

Strong time management skills
Excellent communicator
People skills/people person

Qualifications required  

None Specific, all training will be given

Personal qualities  

Need to be sensitive to needs of diverse community groups including customers with disabilities
Must be self-motivated and have a passion for working with children

Things to consider  

the wage will increase to £5 an hour after 6 months with successful progression within the role.
This role requires contact with children or young people and therefore is subject to an Enhanced Disclosure and Barring Service (DBS) check. Our policy is to use the Disclosure and Barring Service to verify that the responses provided to the exempted questions are full and correct
Constant activity
Occasional stooping, kneeling crawling, pushing, pulling and lifting
Working Week

Week one rota

Monday 9.30 – 14.30
Tuesday 9.30 – 14.30
Wednesday 9.30-14.30
Thursday day off
Friday 9.30 - 14.30
Week two rota

Monday 13.30 -18.30
Tuesday 13.30-18.30
Wednesday 13.30 -18.30
Thursday day off
Friday 13.30 -18.30

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