Role: Graduate Client Success Manager
Company: Pareto Law
Salary: GBP25-28k DOE, with excellent OTE package
Pareto Law are the leading Global Sales Development organisation in the UK. Specialising in the assessment, placement and training of the top 20% of graduates into entry level, business to business sales roles. Pareto is a vibrant, ambitious company, successfully developing employees who have become some of the best in the business. Our business areas are many - and now they're growing.
We are looking for enthusiastic, responsible and organised individuals, ideally with some commercial, recruitment or customer experience within Tech, to join our Client Delivery Team.
Your role will encompass delivery across many of the company's arms. Managing relationships with clients, candidates and internal stakeholders, you'll be composed, professional and articulate.
You will be responsible for:
Candidate, Client and all general delivery involved in our hiring and training services
Supporting our team through our assessment process
Speaking and engaging with clients at regular touchpoints throughout Pareto's relationship with them - particularly through the duration of bespoke projects for large accounts/clients
Preparing a variety of individuals for the interview process - coaching and mentoring each individual to ensure they are well prepared
Providing detailed feedback to candidates, clients and stakeholders internally
Providing comprehensive support for clients, pre, during and post-assessment
Support and liaise closely with our Account Managers on client meetings
When necessary, take the lead on resourcing and preparing candidates for client assessment, and act as auxiliary support on recruiting projects when required
A competitive basic salary and OTE
Fantastic professional development and potential
Access to our industry recognised training modules
Company incentive holidays: previous locations include Mallorca, Monte Carlo and Dubai, all-expenses paid
Regular socials, charity events, sports teams and in-office events
Healthcare and pension contributions
Ideally you will be educated to degree level
Some form of commercial or customer experience. You must be comfortable engaging professionally with clients, candidates and stakeholders alike - one moment you may be speaking to a recent Graduate over the phone, the next a senior C-Level Executive over a video call
An eye for detail
A professional individual who can continue the strong business relationship/reputation already created between Pareto and our existing clients
An organised individual who is able to balance a candidate, client and delivery projects simultaneously
A driven/motivated person who has ambition to grow - a structured progression plan is in place for you
An effective influencer - able to hold the attention of clients and keep candidates engaged through our process
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
If you require this job specification or to apply in an alternate format, please visit the Pareto website