About the apprenticeship
Answering the telephone in the Company prescribed manner, recording and passing on messages. Investigate and deal with customer complaints. Identify, suggest and implement improvements to customer service.
Open post and emails and respond in the appropriate manner. Help to plan and execute direct email campaigns Keep own working area clean and organised
Able to commit to their professional development. Make suggestions/recommendations to manager for improvements and innovative practices. Contribute to a secure, safe and healthy working environment
Responding to and liaising with customers regarding products and orders. Manage stock and deliveries - packaging orders; arranging of couriers. Update product information on the website. Continually develop own product knowledge to be able to respond to clients
Provide accurate data entry and maintenance of customer records including electronic and hard-copy filing. Updating Social media - twitter, Facebook, Pinterest, etc
To carry out all other duties as instructed by manager relevant to the office and running of the business which may occasionally be off site.
Although Welsh language is not required, it would be an advantage.
An individual looking to undertake an apprenticeship with a family company, with an interest in horse riding, agriculture, pets, fashion.
Strong IT skills including familiarity with Microsoft word and outlook. Excellent attention to detail. Good organisation skills and a flexible approach to work. Ability to work independently. Mathematics and English essential.
No Minimum Requirements
Welsh Spoken Skills: No Welsh Written Skills: No
Business Administration Level 2 Diploma
About the employer
Horse & Hoof Ty Stabl
Llanfair Garage, Water Street
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
To be made directly with the employer