PA/ Office Administrator - Apprentice

United Kingdom
9750.00 - 17374.00 GBP Annual
Closing date
23 Dec 2021

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Role Type
Graduate, Other work and training
Job Title: PA/ Office Administrator - Apprentice

Location: Warninglid, near Horsham, West Sussex

Salary: Up to National Living Wage, GBP17,374.50 per annum depending on experience

Full time: Monday - Friday, 9am - 5pm (with 30-min unpaid lunch)

Our client based near Horsham is looking to recruit a Business Administrator apprentice to join their team. Due to the location of the company you must have your own, reliable transport. This is an exciting, varied role, with full training.

You will be assisting the Managing Director with PA support and general administration. You will be the first point of contact for business enquires, filtering telephone calls and taking messages where required. Meeting and greeting customers, assisting the sales department with administration and carrying out "keep in touch calls".


PA Support

Acting as a personal assistant to the Manging Director. Assist in the preparation for scheduled meetings and provide refreshments as directed.
Supporting the Managing Director with the creation, monitoring and maintenance of operational processes and procedures.
Supporting the Managing Director with the creation, developing, monitoring and maintenance of effective electronic and manual filing and records of organisational activity, to ensure that information is kept securely and is accessible.
To produce correspondence, reports, and confidential documents in consultation with the Managing Director.
Providing support with the organisation's financial responsibilities under the direction and authorisation of the Managing Director
To assist the Managing Director with all associated marketing processes.
Creating and editing company correspondence in conjunction with the Managing Director
Administration support

Provide word-processing and general administrative support.
Opening, sending, and collating both incoming and outgoing post - including assisting with the despatch of parcels.
To maintain up-to-date records of staff records and leave administration.
Provide sales support contributing directly to developing and maintaining excellent working relationships with external clients and supporting the Managing Director in handling opportunities through the sales process to generate profitable revenue.
Provide administrative support to Sales Department in the preparations of proposals, tenders, and quotations.
Initial Team Member to answer the telephone and direct the telephone calls accordingly.
Suitably acknowledge all Sales Department enquiries -- to include 'walk ins' and telephone enquiries - on behalf of the Sales Department - primarily electronically, within eight (8) working hours..
Record and maintain client contact data - including but not limited to carrying out 'keep in touch calls' on behalf of the Sales Department. Ensuring client contact details are current and seek out potential of opportunities for further client engagement.
Perform telephone surveys, request client feedback - including but not limited to - client referrals and testimonials.
Conveyed information to individuals on the telephone, by email and face-to-face, first point of contact for standard, process-based queries.
Following up on organisational communications, invoicing and ordering.
Providing advice and support to external clients regarding the organisation's product and services portfolio.
Deal discreetly and professionally with confidential matters, for example team member appraisal outcomes.
To maintain up-to-date records of staff records and leave administration.
To maintain current records of team member training, accreditation, and qualifications.
Assisting with minor technical support of office equipment.
Ordering office stationery and other supplies.
Preparing refreshments for clients and or visitors.
Personal Skills

Personable and confident
Enthusiasm to learn
Good time management
Desired Skills

Good attention to detail, ability to prioritise tasks and adhere to deadlines
Excellent organisation skills with respect to logical filing and record keeping, both paper and electronic
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spreadsheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.
Clear communicator with a pleasant, friendly and confident telephone manner.
Ability to work with little or no supervision whilst also being a team player
Competent usage of the telephone including taking messages and providing advice.

There is potential after successful completion of the apprenticeship programme, for a permanent role to be offered.
For more information please contact Frankie Denahy at Clearline Recruitment

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