As a Bar and Waiting Staff at the Golden Heart you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
BENEFITS FOR M&B STAFF
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be National Minimum Wage for your age:
16-17 years old - GBP4.62 an hour
18-20 years old - GBP6.56 an hour
21-22 years old - GBP8.36 an hour
23+ years old - GBP8.91 an hour
At Mitchells and Butlers you will be working towards a Hospitality Team member level 2 Apprenticeship standard over the course of 12-18 months.
Requirements and Prospectus
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You'll...
Have a passion for hospitality (if you know, you know!)
Have a great eye for detail
Always give great service
Be a fun-loving, social, team player
We know hospitality can be hard work, but its super rewarding. As a team at the Golden Heart, we always pull together with smiles on our faces. We know it's a clich??, but it really is the people that make it so worthwhile. When you join us, you become part of our work family, all 47,000 of us up and down the country.
No Qualifications required!
Ongoing support and development
Training to be delivered
Hospitality Team Member Level 2 - Food and Beverage Service
Functional Skills in Maths and English
About the Employer
You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.
Golden Heart - Bristol
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