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Care Co-ordinator Apprentice

Prisma Par Unit 2, Berrington Way, Basingstoke, RG24 8GT
£210.00 per week
Closing date
7 Dec 2021

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Role Type
Apprenticeship, Higher
Start Date
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  • Accepting care packages and assigning care workers to service users in an appropriate manner;
  • Producing care workers' rotas and managing the roster software;
  • Ensuring that service user and care worker files are complete;
  • Using electronic monitoring software to monitor care workers' attendance and timeliness for visits;
  • Arranging care reviews and risk assessments for service users with the field supervisor;
  • Conducting telephone monitoring and service user visits and ensuring service quality;
  • Liaising with clients, local authorities and other stakeholders;
  • Representing the company during meetings with officials and service commissioners;
  • Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
  • Ensuring that our service complies with CQC requirements;
  • Ensuring that the highest standards of care are maintained at all times.
  • You will be needed to work out in the field as well with our Care assistants when required with staff sickness and holidays.

Requirements and prospects

Desired skills

  • Self-motivated and proactive.
  • Extremely responsible.
  • An excellent communicator.
  • Strong problem-solving skills and ability to think outside the box.
  • Impeccable attention to detail.
  • Strong interpersonal and customer service skills.
  • A keen team player.
  • Ability to take initiative.
  • The drive to learn and succeed.
  • Reliable and Trustworthy.
  • High integrity.
  • Sound judgement.
  • Flexible.

Personal qualities

  • Enthusiastic and hardworking
  • Well organised
  • Excellent IT skills and competency in Microsoft Office packages as well as data bases or people rostering systems where possible.
  • Ability to work under pressure with changing demands that require you to be responsive and flexible.
  • Excellent people skills with the ability to provide an exceptional level of service.
  • Experience of prioritising tasks and meeting deadlines without compromising accuracy

Desired qualifications

  • GCSE Grade 4 / C or above in maths and English (or equivalent qualification).
  • Minimum of 2 years' experience within the care industry
  • Obtained Level 2 and Level 3 Health and Social Care (QCF).

Future prospects

Potential to progress onto higher level apprenticeships and/or within the health care sector.

Things to consider

Must be able to drive due to nature of the role.
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