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Business Analyst Apprentice

Unit 17, Sambourne, B96 6EW
£15,000.00 - £18,000.00 annually
Closing date
8 Dec 2021

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Business / Management
Consulting & Business Services
Role Type
Apprenticeship, Higher
Start Date
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A successfulBusiness Analystwill become key in driving IT initiatives forwards that add real value and improve the effectivenessof our growing business.

In this exciting opportunity, we are looking for candidates who are passionate abouttechnology, requirements capture, process mappingandbuilding trusted relationshipswith peopleto work from idea inception to a delivered solution and the ongoing business adoption of change. Our BA's facilitate stakeholder workshops and enjoy thinking about how technology can solve business problems or improve the way we work through continuous improvement.

Main Duties/Responsibilities:
  • You will work with Product Owners, and support in the definition of the technology project's Vision ensuring the requirements are understood, thought through and clearly documented
  • Be comfortable followingAgile principles, documentingUser Storiesandacceptance criteria
  • Working closely with a range of stakeholders from business SMEs to our development team to ensure we are always working effectively on the right prioritised requirements
  • Mitigating risks and managing issues to get the job done
  • Take ownership of problems, perform a diagnosis and fix issues remotely or on-site
  • Strive to ensure all SLA's are met professionally and efficiently with a focus on customer service
  • Maintain user security on all systems
  • Provide data analysis and report writing skills to the various business groups and help streamline group reporting
  • Arrange for external remote support or in person whenever problems cannot be resolved in house
  • Participate in the scoping, requirements gathering, planning and delivery of software changes or projects, including articulating, understanding and documenting business requirements, compiling business cases and technical documentation as part of the handover to live operational teams
  • Work with internal technical and operational staff and 3rd party suppliers to achieve successful delivery and transition into live operations

Requirements and prospects

Desired skills

  • Some level of SaaS knowledge, or ideally someone who has trained/worked in software development
  • Ability to develop relationships with 3rd party suppliers and manage issues
  • Ability to work with other support teams, suppliers and staff in UK and mainland Europe
  • Ability to prioritise and plan implementation of developments
  • Understanding of technology projects including software Development
  • Microsoft Dynamics 365 Business Central, Office 365, SQL Server, Azure, PowerBI, Flow, SharePoint
  • Agile (Scrum, Kanban) and traditional Project Management methodologies
  • Excellent communication skills

Personal qualities

  • Be facilitative - must be able to lead and demonstrate value-add principles to the teams
  • Attitude of transparency - have the desire to bring disclosure and transparency to the business about delivery and grow business trust
  • Enthusiastic and driven with a desire to succeed and to help others to succeed
  • Excellent team player
  • Situationally aware - notice differences and issues as they arise, resolve quickly or escalate when appropriate

Desired qualifications

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and maths).

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW):
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