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Sales Apprentice

United Welding Supplies Limited
Unit 32, Cam Centre, Wilbury Way, Hitchin, SG4 0TW
£14,000.00 - £16,000.00 annually
Closing date
8 Dec 2021

View more

Sales / Customer Service
Consulting & Business Services
Role Type
Apprenticeship, Higher
Start Date
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The successful candidate will workin the sales department with main responsibilities including, but not limited to:
  • Coordinating all aspects of customer service including receiving phoned and emailedorders, order processing, quotation generation and technical enquiries, outgoing sales activity
  • Processing customer orders in a timely and accurate manner including clarification and order entry
  • As required liaising with the internal despatch team both pre and post shipment to ensure we are capable of meeting the delivery requirements of the customer
  • Placing purchase orders and liaising with suppliers to ensure delivery times are met
  • Work closely with our external sales team including customer visitswhen able
  • Answer, with assistance from the internal technical sales where necessary, all enquiries of a technical nature
  • Helping to produce promotional literature for the sales team
  • Maintaining, updating and expanding our use of CRM system
  • Organising Blitz campaigns to target areas for potential growth and visiting customers along with the rest of the sales team

Also spending time working with other departments to get a feel for the company and help to understand the needs and requirements of our customer base:
  • Service department -learning how webuild and weld testing new machine packages, to increase knowledge and understanding
  • Warehouse - understanding the picking and packing of orders, serving on the trade counter, to understand customer service and supporting withemergency local deliveries
  • Field based team - spending time with our external sales engineers visiting customers and learning industry processes and applications
  • Accounts - learning about how the purchase ledger and sales ledger teamwork

Requirements and prospects

Desired skills

  • The ability to interact and communicate with customers professionally at all times
  • Excellent people skills and a motivated, proactive approach
  • High level of drive to set the highest possible customers service levels
  • Working knowledge of Sage, Microsoft Word, Excel and Outlook preferable
  • To be flexible and a team player

Personal qualities

  • Willingness to 'get stuck in' - we are a small team and have to help each other
  • Helpful
  • Reliable

Desired qualifications

Preferred maths and English to C/4 or above or equivalent.

Future prospects

Full time permanent position with future growth withinthe business.

Things to consider

  • Prior to applying you need to consider where United Welding is situated and ensure that your commute isrealistic
  • Mustlive within one hours' commute of the Office
  • You will receive 23 days holiday plus bank holidays, reserving 3 days for Christmas shutdown
  • Free parking on site
  • Company pension over 21 years of age
  • Valid UK driving licence or currently learning to drive, is desriable but not essential, if you are independant in time youcould visit clients
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