Salesforce Data Analyst Apprentice

6 days left

Recruiter
Anonymous
Location
London
Salary
15000.00 - 16000.00 GBP Annual
Posted
27 Sep 2018
Closes
25 Oct 2018
Specialism
Operations
Start Date
Immediate
Duration
Permanent
Salesforce Data Analyst Apprentice

During your apprenticeship you will learn how to provide valuable data driven insights, to a large multinational company. You will specialise in surfacing of customer insights using a cloud based CRM tool called Salesforce. You'll be taking on real roles with accountability and responsibility that will allow you to create impact from day one.

Apprenticeship Summary

As an apprentice working within Customer Solutions you will work towards a level 4 NVQ, Data Analyst standard. During your apprenticeship you will learn practical skills and theoretical knowledge to gain a real understanding of the working reality of providing, valuable data driven insights, to a large multinational company. You will specialise in surfacing of customer insights using a cloud based CRM tool called Salesforce. Our senior management team will be available to guide you to success throughout your two years with us and in that time you'll be taking on real roles with accountability and responsibility that will allow you to create impact from day one.

Based within the IAG Cargo Customer Solutions team you will configure and customise our Salesforce instance to support our commercial business goals and drive optimal adoption and exploitation of the tool across IAG Cargo.

This is a fantastic role for you to expand to your knowledge and use of data with opportunities to work across all areas of the business from Commercial to Customer Service.

Key accountabilities will include:

* Learn and develop your use of data

* Create dashboards to deliver insight into Commercial data

* Work with IAGC Salesforce team to configure and customise Salesforce to satisfy business goals and appeal to users

* Interact with and present to all levels of the organisation

* Supporting to ensure data quality

Requirements

Desired skills

* Excellent organisation, planning and prioritising skills, and ability to deliver to deadlines

* Strong interpersonal skills, able to develop and manage effective stakeholder relationships to senior level and cross functional

* Thorough attention to detail

* Good knowledge of standard desktop products, particularly Excel, Word and PowerPoint

* Self-motivated, with a drive for continuous improvement of self and business

Desired qualifications

* Five GCSE A*-C/9-4 or equivalent, including English and math and 2 A levels

About IAG Cargo

IAG Cargo is one of the world's leading air cargo providers, managing the cargo operations of all IAG members. Our seamless single network offers every customer easy and convenient access to over 350+ destinations and our comprehensive portfolio of specialised products has been designed to meet the current and future needs of businesses worldwide

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