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Apprentice Financial Loan Assessor - 1 Plus 1 Loans - Liverpool

Lifetime Training
£202.50 - 202.50 per week
Closing date
2 Dec 2021

View more

Sales / Customer Service
Banking & Financial Services
Role Type
Apprenticeship, Intermediate
Start Date
12-18 months
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Job Details

At 1 Plus 1 Loans you will be working towards a Customer Service Practitioner Level 2 Apprenticeship standard over the course of 15 months

Here at 1plus1 Loans we aim to be the best Guarantor Lender in the UK. You will be required to be professional at all times and maintain respect for your colleagues and surroundings as well as the customers you will be helping.

Daily Tasks include:

- Inbound / Outbound calls to/from new or existing customers

- Work in compliance with DPA (Data Protection Act) and other relevant legislation

- Treating all information with confidentiality, this includes customer and company information

- Gathering relevant information by completing a detailed fact find

- Liaising with relevant internal /external departments to gain all required information

- Considering fraud risk and ensuring all information is complete and accurate

- Completing and assessing all stages of the loan application process, taking ownership and responsibility

- Ad hoc duties and cover as required, meeting the needs of the company

- Actively participate in quality control reviews. Strive to continuously improve

- Referring to senior manager for underwriting decisions or queries where necessary


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
United Kingdom
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