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Business Administration Apprenticeship @THE E.S.D. CONTROL CENTRE LIMITED

Key Training
IP32 7BY, Bury St Edmunds
£9000 per year
Closing date
1 Jan 2022

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Supply Chain & Transport
Role Type
Start Date
12-18 months
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Job Details

In this role you will be assisting and supporting the Global Service Team (GST) with a variety of sales and procurement functions.

The Global Services team manages a diverse pool of internationally located clients, who are the industry leaders in their field.

This is a fantastic opportunity to join a rapidly growing SME, with opportunities to grow into a variety of business functions as their career progresses.  

Key objectives for the role will include:

  • Inputting purchase & sales order entries within agreed time frames.  
  • Providing timely order confirmations to customers
  • Confirming orders have been received by suppliers and getting accurate lead times inputted into the stock management system
  • Providing weekly updates to customers on outstanding orders
  • Getting periodical updates from suppliers on outstanding purchase orders
  • Providing the team with both procurement & customer support, including delivery discrepancies, lead-time queries and any additional requirements

Key responsibilities will include:

  • Attending regular team meetings and one-on-one review meetings
  • Providing timely feedback to Account Manager on any customer and supplier issues regarding complaints and supply 
  • Managing, where necessary, day to day supply chain issues to meet agreed customer service levels, involving liaising with customers and suppliers
  • Providing support and flexibility for additional divisions as required
  • Arranging pro-forma invoices and acquiring payment details when necessary
  • Responding to and providing Proof of Delivery requests as required 
  • Liaising with our transport partner to overcome delivery issues
  • Proactively updating customers on any delivery issues
  • Advising Account Manager of any equipment or building functional issues
  • Ensuring personal development on new systems and processes are completed whilst ensuring daily responsibilities are not affected
  • Conducting professional customer enquiry handling


Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Key Training, Dean Court
22 Dean Street
Tyne and Wear
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