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Ecommerce Data Technician Assistant Apprenticeship @ THE E.S.D. CONTROL CENTRE LIMITED

Employer
Key Training
Location
IP32 7BY, Bury St Edmunds
Salary
£9000 per year
Closing date
1 Jan 2022

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months
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Job Details

In this role you will be assisting and supporting the Global Service Team (GST) with data analysis for our ecommerce platforms.

The Global Services team manages a diverse pool of internationally located clients, who are the industry leaders in their field.

This is a fantastic opportunity to join a rapidly growing SME, with opportunities to grow into a business function that best suits them as their career progresses.  

Key objectives for the role will include:

  • Inputting the stock levels into the various ecommerce platforms
  • Work with marketing department to ensure the website is updated weekly
  • Inputting sales order entries within agreed time frames  
  • Confirming orders have been received by suppliers and getting accurate lead times inputted into the stock management system
  • Providing the team with both procurement & customer support, including delivery discrepancies, lead-time queries and any additional requirements
  • Running weekly sales figures in order to spot trends, then highlighting potential stock out issues to the Account Manager.

Key responsibilities will include:

  • Attending regular team meetings and one-on-one review meetings 
  • Providing timely feedback to Account Manager on any customer and supplier issues regarding complaints and supply 
  • liaising with customers and suppliers
  • Arranging pro-forma invoices and acquiring payment details when necessary
  • Liaising with our transport partner to overcome delivery issues
  • Proactively updating customers on any delivery issues and liaising with the senior GST team members
  • Advising Account Manager of any equipment or building functional issues
  • Ensuring personal development on new systems and processes are completed whilst ensuring daily responsibilities are not affected

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB
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