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IT Apprentice

QA Ltd
RG1 5DZ, Reading
£16,000 Per Annum
Closing date
1 Jan 2022

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Role Type
Apprenticeship, Higher
Start Date
18-24 months
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Employer description:

The Abbey School exists to provide an outstanding, challenging, and fulfilling education for girls that equips them to live with confidence, purpose, and joy. Our location in Reading town centre places us at the heart of a thriving, busy, and diverse community. The school has over 1,000 students on roll with over 700 in the Senior School. The School has a workforce of approx. 350 Teaching and Support Staff.

Vacancy Description:

This is a great opportunity to undertake a Level 4 Network Engineer Apprenticeship while working within the IT department at The Abbey School in Reading, assisting the team to provide IT support to the whole Abbey community.


  • Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware, and other IT-related equipment to the whole Abbey community.
  • To support pupils and staff in the correct use of IT.
  • To assist the Theatre Production & AV Services Manager with audio / visual / lighting services for School productions and events as required.
  • To follow targets and objectives set out by the Head of IT.
  • Administrative support to the Head of IT and Deputy Head of IT when required.
  • Provide desktop support, performing PC hardware repairs and upgrades.
  • Assisting with the installation of applications and troubleshooting problems.
  • Help with replacing printer consumables as required.
  • Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils, and other users.
  • Assist with routine maintenance procedures, following school backup, virus protection, and security procedures.
  • Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution.

Desirable Skills:

  • Strong desire to develop and learn IT skills in a school community
  • Commitment to completing Level 4 Network Engineer Apprenticeship
  • G Suite administration skills
  • Microsoft 365 administration skills
  • Windows Server administration skills
  • Previous experience of working in a School
  • A good understanding of safeguarding requirements

Personal Qualities:

  • High level of professionalism and integrity
  • Pro-active hands-on worker, with the desire to provide top customer service
  • Good time management skills
  • Excellent written and verbal skills

Entry requirements:

  • An A-Level in ICT, or
  • An International Baccalaureate at Level 3 in ICT, or
  • A Level 3 apprenticeship in a similar subject, or
  • A BTEC Extended Diploma in IT (180 credits), or

A minimum of 12 months of experience within the last 24 months or 18 months in the last 36 months in an IT role. Specific roles that are acceptable are:

  • IT Support roles e.g. Help Desk, First line
  • Software Development Role

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here.

Working week:

5 days per week
Monday - Friday

37.5 hours a week [all details will be confirmed with the employer]


You will be paid £307.69 per week whilst in your apprenticeship.


  • The Abbey promotes a good work-life balance and recognises the importance of staff health and wellbeing
  • The opportunity to work with remarkable and brilliant students and to be part of an enthusiastic and warmly supportive staff community
  • Excellent opportunities for professional development, investing in you as an individual
  • We provide free car parking for all staff; the school is a 20-minute walk from Reading Railway Station
  • Complimentary refreshments throughout the day and a three-course lunch is available for all staff throughout the year
  • Break for cake on Fridays
  • Complimentary use of the swimming pool and gym

Future prospects:

On completion of the Apprenticeship, the individual could secure a full-time position.

Important Information:

Under current legislation, the School is required to advise applicants that this appointment will be subject to a satisfactory enhanced criminal record check by the Disclosure and Barring Service. Details of any criminal record (spent or unspent, due to exemption from the Rehabilitation of Offenders Act 1974) must be disclosed at the interview. Only relevant convictions and other information will be considered, so disclosure need not necessarily be a bar to obtaining a position at this School.

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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