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ICT Apprentice

Welsh Government
Bishopston Comprehensive School The Glebe Bishopston Swansea SA3 3JP
Apprenticeship rates
Closing date
7 Dec 2021

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Role Type
Apprenticeship, Intermediate
Start Date
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Job Details

About the apprenticeship


Under the direction/instruction of network manager/senior staff; provide general ICT support to staff and pupils, including preparation, and routine maintenance of resources/equipment.

Support for Pupils:

• Support pupils in accessing learning activities as directed by the Network Manager.
• Ensure the health and safety and good behaviour of pupils at all times in the Resource Centre

Support for Teacher:

• Ensure the maintenance of a clean and orderly working environment.
• Timely and accurate preparation of routine equipment/resources materials as set out in instructions.
• Undertake basic record keeping as directed.
• Assist the teacher with learning activities ensuring health and safety of pupils.
• Provide clerical/administrative support e.g. photocopying, printing etc.

Support for the Curriculum
• Assist with the management of resource bookings
• MFD maintenance.
• Upload/download files between work areas.
• Setup of presentation equipment for school events e.g. Parents Evenings
• Clean and maintain ICT equipment.
• Assist with the creation\management of user accounts.
• PAT Test equipment.
• Assist with the updating of the school inventory.
• Update and maintain digital signage.
• Update and maintain cloud based systems
• Update and assist with the maintenance of the school website and social networking sites.
• Update and maintain school media collection.
• Update systems with relevant software and updates.

Additional information

Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the apprenticeship position.



Experience: General technical/resource support.

Qualifications: Good numeracy/literacy skills.


• Ability to use relevant technology e.g. Windows\Mac computers, mobile devices, MFD's.
• Participate in development and training opportunities.
• Ability to relate well to children and adults.
• Basic first aid knowledge as appropriate.
• Be able to work effectively as a team member.


GCSE (or equivalent) in Maths and English at Grade A*-C / Level 2 preferred??
Some qualifications or understanding of IT would be beneficial.


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Apprenticeship Level 2 - IT, Software, Web & Telecoms Professionals

About the employer

Bishopston Comprehensive School The Glebe

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

If successful, you will initially be invited to assessment at ITeC Digital Training (via Teams during COVID-19) to confirm eligibility - please have available proof of ID and any relevant certificates


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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