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Social Media and Marketing Assistant

Welsh Government
Conwy Mind Unit 5325 North Wales Business Park Abergele LL22 8LJ
National minimum wage
Closing date
7 Dec 2021

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Advertising, Media & PR
Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


Social Media content creation
Uploading content to social media
Creation and editing of videos, using relevant software
Uploading to media platforms and linking to website
Replying to comments and private messages on social media
Checking website updates/maintenance needs and adding news stories/blog posts
Ensure all posts and content meet branding guidelines
Ensure any correspondence received through social media is promptly sent to relevant staff member
Liaise with staff team to develop and create content for social media and website
Work with manager to develop and implement schedules for social media posts
Ensure posts are scheduled in advance to cover weekends, holidays, etc.
Develop library of stock photos and videos to support social media posts and website updates

Additional information

Conwy Mind is a registered charity and company limited by guarantee, with a Board of Trustees responsible for the governance of the organisation.

We are affiliated to national Mind, and as such need to meet a number of requirements, including quality systems, but we are not funded by national Mind. Our funding comes from a range of contracts and grants, and through fundraising activities.

Further information about the organisation is available on the website:

We have accounts on the following social media platforms:
Linked In

We will also be developing adverts for Snapchat and setting up What's App Business over the next few months



A positive and compassionate attitude
A self-starter with creativity, enthusiasm and flexibility.
A commitment to a collaborative way of working.
Respects and maintain confidentiality.
Maintain appropriate professional boundaries
A flexible and adaptable approach to the role.
Ability to travel across the county.
Ability to speak and write Welsh
Interest in working in a Mental Health setting


Level 2 Application of number or GCSE Maths C grade
Level 2 Literacy or GCSE English / Welsh C Grade


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Social Media & Digital Marketing

About the employer

Conwy Mind Unit 5325
North Wales Business Park
LL22 8LJ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Interview at Conwy Mind premises, in socially distanced environment, or via Zoom (Dependent on Covid-19 restrictions)


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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